AliExpress Cancel Order & Get Money Back: Complete 2025 Guide

AliExpress is a popular online marketplace where buyers can find a vast range of products at competitive prices. However, sometimes you may need to cancel an order for various reasons, such as changing your mind, finding a better deal, or realizing you entered the wrong shipping details. This guide will walk you through how to cancel an AliExpress order safely in 2025 or AliExpress Cancel Order 2025while ensuring you get your money back as quickly as possible.

Table of Contents

Is AliExpress Legit?

Yes, AliExpress is a legitimate platform owned by Alibaba Group. It connects buyers with sellers worldwide, but since it’s a marketplace, product quality and seller reliability can vary. Always check seller ratings and reviews before making a purchase. If you follow the correct process, you can safely cancel an AliExpress order and get your money back without issues.

AliExpress Cancel Order Policy

AliExpress allows buyers to cancel orders under specific conditions:

Before Payment: You can cancel instantly with no issues.
After Payment but Before Shipping: You can request a cancellation, but the seller must approve it.
After Shipping: Cancellation is not possible, but you may be able to apply for a refund.

Understanding these policies will help you manage your orders effectively and avoid unnecessary delays in getting your money back.

AliExpress Cancel Order Policy

AliExpress allows buyers to cancel orders under specific conditions:

Before Payment: You can cancel instantly with no issues.
After Payment but Before Shipping: You can request a cancellation, but the seller must approve it.
After Shipping: Cancellation is not possible, but you may be able to apply for a refund.

Understanding these policies will help you manage your orders effectively and avoid unnecessary delays in getting your money back.

How to Cancel AliExpress Orders Before Payment?

If you haven’t paid yet, you can cancel your order easily:

Go to “My Orders” on AliExpress.
Find the order you want to cancel.
Click “Cancel Order.” Since no payment was made, the order will be canceled immediately with no approval needed.

How to Cancel AliExpress Orders After Payment?

If you have already paid, but the seller has not shipped the item, follow these steps:

Go to “My Orders.”
Locate the order and click “Cancel Order.”
Select a reason for cancellation from the provided list.
Wait for the seller to approve. If the seller does not respond within 48 hours, the order is automatically canceled.
Receive your money back. The refund will be processed within 3-20 business days, depending on your payment method.

To increase your chances of approval, message the seller politely explaining your reason for cancellation.

How to Cancel AliExpress Orders After Shipping?

Once an order has been shipped, it cannot be canceled. However, you still have options to get your money back:

Track your package – Sometimes, sellers mark an order as “shipped” but haven’t actually sent it yet. If no tracking update appears, contact AliExpress support.
Wait for delivery – If you receive the item and it’s not as described, you can open a dispute for a refund.
Refuse the package – If your local courier allows it, rejecting the package may send it back to the seller, but refunds are not guaranteed in this case.

How to Apply for a Refund on AliExpress?

If your order is canceled or you received a defective item, follow these steps to get your money back:

Go to “My Orders.”
Find the canceled order and check the refund status.
If eligible, open a dispute and provide necessary proof (photos/videos).
AliExpress will review the case and issue a refund within 3-20 days if approved.

What If the AliExpress Seller Refuses to Confirm the AliExpress Cancel Order?

If the seller declines your cancellation request:

Try messaging them and explaining your situation.
If they still refuse and haven’t shipped the item yet, contact AliExpress customer support.
If the item is shipped, you will have to wait for delivery and apply for a refund if necessary.

How to Cancel a Dispute on AliExpress?

If you open a dispute but later change your mind, follow these steps:

Go to “My Orders” > “Dispute.”
Find the dispute you want to cancel.
Click “Cancel Dispute.”

However, once a dispute is closed, you cannot reopen it, so be sure before canceling.

Can I get my money back if I Pay with a coupon?

If you used a coupon for your order, refunds work differently:

Store Coupons – Usually non-refundable.
AliExpress Coupons – May be refunded depending on the situation.
Partial Refunds – If only part of the order is refunded, you may not get the full coupon amount back.

Check AliExpress’s refund policy for coupon-related cases.

How to Change the Shipping Address After Paying?

Once an order is placed, you cannot change the address directly. However, you can:

Cancel the order immediately (before shipping) and reorder with the correct address.
Contact the seller to ask if they can manually change the address before shipping.
If the item is shipped, contact the courier service to see if rerouting is possible.

How Long Does AliExpress Take to Ship?

Shipping times vary based on the seller, shipping method, and destination:

Standard Shipping: 15-45 days.
AliExpress Premium Shipping: 7-20 days.
DHL/UPS/FedEx: 5-15 days (more expensive but faster).

Always check the estimated delivery time before ordering

What’s Next?

Now that you know how to cancel an AliExpress order safely in 2025 or AliExpress Cancel Order 2025 and get your money back, be sure to double-check orders before confirming payments. If you need to cancel, act quickly to increase your chances of approval and avoid complications.

FAQs

1. Can I AliExpress Cancel Order anytime?
No, cancellation depends on the order status. Before payment, you can cancel freely; after payment, the seller must approve it; after shipping, cancellation is not possible.

2. How long does it take to get a refund after cancellation?
Refunds typically take 3-20 business days, depending on your payment method.

3. What happens if the seller ignores my cancellation request?
If the seller does not respond within 48 hours, the order will be automatically canceled, and you will receive your refund.

By following these steps, you can confidently do AliExpress Cancel Order and get your money back with minimal hassle. 🚀

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